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What does it mean if my customer was partially approved?

Written by Sofia Calicchio
Updated over a month ago

A partial approval means your customer was approved for a portion of the requested loan amount. When this happens:

  1. You will see the partial approval status in the Project

  2. You must hit Update to either accept the approved amount or adjust it accordingly

  3. Once updated, your customer will automatically receive a new link to proceed with the revised amount

Partial approvals occur when the customer is not approved for the full amount requested. The customer can contact the bank with any questions.

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